Last updated: 1 August 2025
 

1. Who We Are 

Yan Floral (“Yan Floral,” “we,” “us,” or “our”) operates the website yanfloral.com (the “Site”) and related services for purchasing floral arrangements, gifts, and accessories (collectively, the “Services”). 

Registered address: 

6451 N. Riverside Drive #105, Fresno, CA 93722 

Contact email: info@yanfloral.com 
Phone: +1 (559)-500-5505 
 

2. Scope of This Policy 

This Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through our Site or interact with us in any other way. By accessing the Services, you agree to the practices described below. 
 

3. Information We Collect 

Category Examples Purpose 

Information you provide 
• Name, billing & delivery addresses, phone number, email 
• Payment-card details (processed by our payment provider and never stored in full by us) 
• Gift recipient details & personal messages 
• Customer support messages to process orders, deliver products, provide customer service, and personalize experience 

Automatically collected info 
• IP address, device type, browser 
• Site usage data, referring pages 
• Cookies & similar technologies Site functionality, analytics, security, marketing 

Information from third parties 
• Payment processors 
• Courier/carrier tracking 
• Social-media log-in (if used) Fraud prevention, delivery updates, account creation 
 

4. How We Use Your Information 

• Process and fulfil orders, including arranging delivery and sending order confirmations 

• Respond to enquiries, support requests, or complaints 

• Improve Site performance, user experience, and product offerings 

• Send marketing emails or SMS (with opt-in consent and easy opt-out) 

• Detect and prevent fraud or misuse 

• Comply with legal obligations, accounting, and tax requirements 
   

5. Cookies & Similar Technologies 

We use essential cookies for the Site to function and optional analytics/advertising cookies (e.g., Google Analytics, Meta Pixel). You can control cookies through your browser settings or our cookie banner. 

 

6. Sharing & Disclosure 

We do not sell your personal information. We share it only as needed: 

• Service providers – payment gateways, IT hosting, email/SMS platforms, delivery couriers (bound by confidentiality) 

• Legal compliance – to regulators, courts, or law-enforcement when required 

• Business transfers – in connection with a merger, sale, or acquisition (with notice to you) 
   

7. International Transfers 

Your data may be processed outside Armenia (e.g., in the EEA or USA) where our service providers operate. We rely on contractual safeguards (such as the EU Standard Contractual Clauses) or equivalent measures to protect it. 

 

8. Data Retention 

We keep order records for 7 years (to meet accounting/tax rules) and remove or anonymize them thereafter. Marketing-subscription data is retained until you unsubscribe. 
 

9. Security 

We employ industry-standard safeguards: HTTPS encryption, tokenized payments, access controls, and regular security reviews. No system is 100 % secure, so please protect your own passwords and devices. 
 

10. Your Rights 

Armenia & General – Access, correct, or delete your data by contacting us. 
GDPR (EEA/UK) – Additional rights: data portability, restrict/object to processing, lodge a complaint with your local data-protection authority. 
CCPA (California) – Request disclosure of categories of personal info, ask for deletion, or opt-out of “sale” (we do not sell data). To exercise any right, email info@yanfloral.com. 
 
11. Children’s Privacy 

Our Services are not directed to children under 16. We do not knowingly collect personal information from them. If you believe a child has provided data to us, contact us so we can delete it. 
 

12. Changes to This Policy 

We may update this Policy periodically; the “Last updated” date will change. Continued use of the Services after changes means you accept the revised Policy. 
 

13. Contact Us 

Questions or concerns? 
Email: info@yanfloral.com